Network Scanner Utility 3 Ver.1.9.9 ReleaseNote

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License Agreement for Fuji Xerox Network Scanner Utility 3

1. PROPRIETARY RIGHTS: Title, ownership rights, and intellectual property rights in the SOFTWARE shall remain in Fuji Xerox and its third party suppliers. You have no rights in the SOFTWARE except as expressly granted in accordance with this agreement.
2. LICENSE: Under this agreement, you are granted a non-exclusive license to use the SOFTWARE for the purpose of using with compatible Fuji Xerox products in your country. You are not permitted to (1) assign, sublicense, sell, rent, lease, convey, or transfer the SOFTWARE to any third party by any tangible media such as floppy disk, magnetic tape, or CD-ROM, (2) distribute the SOFTWARE on a network or by a telephone line available to the public or (3) alter, modify, decompile, disassemble, reverse engineer, or create derivative works based on the whole or any part of the SOFTWARE. If any direction on usage or restriction for the SOFTWARE is expressly specified in this web site, you are required to follow such direction.
3. TERM: This agreement is effective upon installing the SOFTWARE until you terminate the agreement by destroying the SOFTWARE. This agreement will also terminate if you fail to abide by any terms of this agreement. In case of termination, you must promptly destroy the SOFTWARE.
4. LIMITED WARRANTIES: THE SOFTWARE IS SUPPLIED STRICTLY ON AN 'AS IS' BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE. YOU ARE RESPONSIBLE FOR CHOOSING, MAINTAINING AND MATCHING OTHER HARDWARE AND SOFTWARE COMPONENTS IN COMBINATION OF THE SOFTWARE. IN NO EVENT, SHALL FUJI XEROX, FUJI XEROX CHANNEL PARTNERS, AUTHORIZED DEALERS AND THEIR THIRD PARTY SUPPLIERS BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE, ARISING FROM USE OF OR INABILITY TO USE SOFTWARE, OR ANY MODIFICATION OF THE SOFTWARE.
5. EXPORT CONTROL: You are not allowed to export the SOFTWARE in part or whole, directly or indirectly, in violation of any restrictions, laws or regulations imposed by the government of your country or any other relevant countries, and are required to obtain necessary approval prior to exporting the SOFTWARE.

Fuji Xerox Network Scanner Utility 3 (Ver.1.9.9) Supplementary Notes

Contents

> 1 Prerequisites
> 2 Compatible H/W models
> 3 Installation
> 4 Setup Customization Tool
> 5 Unique functions and cautions/limitations of the utility
> 6 Cautions / Limitations on Terminal Services/Remote Desktop Services and Citrix Presentation ServerTM / Citrix XenAppTM
> 7 Cautions/Limitations on accessibility
> 8 Cautions/Limitations in the application of this scan driver
> 9 Revisions in this software version

1 Prerequisites

Required system configuration

Supported OS

Microsoft® Windows® 2000 Service Pack 4
Microsoft® Windows® XP
Microsoft® Windows Vista®
Microsoft® Windows® 7
Microsoft® Windows® 8
Microsoft® Windows Server® 2003
Microsoft® Windows Server® 2008
Microsoft® Windows Server® 2008 R2
Microsoft® Windows Server® 2012

CPU | Make sure that configurations such as the clock speed of the CPU and memory match the recommended system configuration of the operating system.
Display | 800x600 pixels or higher with more than 256 colors
Required available disk capacity for installation | 8MB
Required software | Microsoft® Internet Explorer 6.0 or higher

* In 64-bit edition, this utility is executed in Windows-on-Windows 64 (WOW64) x86 emulation mode.

* IPv6 is supported by OS other than Windows® 2000 and Windows® XP.

* Server Core Installation is not supported.

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2 Compatible H/W models

Compatible H/W models

The latest compatible hardware product information is available on our web site.
http://www.fxap.com.sg/default.jsp

Cautions

* It is necessary to configure the TCP/IP settings in the scanning device.

* Must activate SNMP port.

* Must activate SOAP port.

* Must activate WebDAV port.

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3 Installation

Note

* Installation and uninstallation can only be performed by users in the Administrators group.

*For customers upgrading to a newer version

Copy the setup package of this utility to the hard disk, and execute Setup.exe from the hard disk.
If you run Setup.exe from a CD or DVD with an older version already installed, the message "Please insert the disk: 1" may appear and you may not be able to perform version upgrade.

* Both the scan driver and Stored File Manager 3 will be installed.

*To [Mailbox Viewer 3] Users,

The name of the software, [Mailbox Viewer 3] was changed to [Stored File Manager 3].
Some of the terms were also changed but the features remain the same.

* For customers using Windows Vista®

[Program Compatibility Assistant] might be displayed when this utility is installed.
In this case, click on [Reinstall using recommended settings] and reinstall.

* To Network Scanner Utility 2 Users

To use products for Network Scanner Utility 2 on Network Scanner Utility 3, you need to install Network Scanner Utility 2 Version5.6 or later.

For Customers Using Windows Server® 2008/2008 R2

When Network Scanner Utility 3 is installed on Windows Server 2008/2008 R2, please also install the Desktop Experience Pack.
If the Desktop Experience Pack is not installed, scanning may not be performed correctly.
The Desktop Experience Pack is installed using [Server Manager].

1. From the [Start] menu, open [Administrative Tools] and launch [Server Manager].
2. Click [Add Features] on [Features Summary].
3. Select the [Desktop Experience] check box on [Add Features Wizard] and proceed with the installation.

For Customers Using Windows Server® 2012

When Network Scanner Utility 3 is installed on Windows Server 2012, please also install the Desktop Experience Pack.
If the Desktop Experience Pack is not installed, scanning may not be performed correctly.
The Desktop Experience Pack is installed using [Server Manager].

1. Open [Administrative Tools] and launch [Server Manager].
2. Go to [Dashboard] > [WELCOME TO SERVER MANAGER] > [QUICK START] and click [Add roles and features].
3. Select [Features] in the [Add Roles and Features Wizard].
4. Expand [User Interfaces and Infrastructure] under [Features], select the [Desktop Experience] checkbox and then click Install.

Installation procedure

1. Execute SETUP.EXE.
2. Follow the instructions on the installation screen to proceed. Specify the directory and the program folder name for installation.
3. Follow the instructions on the screen to proceed and click the [Finish] button to complete the installation.

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4 Setup Customization Tool

About this tool

This is a tool for the user to create a setup package of the Network Scanner Utility 3 that customizes settings for users.
The administrator can configure the same environment for various users by creating setup packages with this tool, and distribute the packages through the shared folders on the network.

Usage procedure

Please obtain the Network Scanner Utility 3 setup package from the CD bundled with the multi-function device, or from our company's homepage.
Double-click the MakeNSU3.exe file in the same folder as the setup.exe file.
You can also launch the utility from the CD-ROM menu screen when you use the CD-ROM. Please refer to the manual in the CD-ROM for more details.

*Exit code of the setup execution file created by this tool

To check if the setup package created by selecting the [Execute setup package without screen display] check box has been properly installed, check the return value by running other applications.

-1 | Canceled before WindowsInstaller was started.
0 | Installer was completed successfully.
1602 | Installation canceled by user.
1603 | Installation failed.
1605 | Unable to uninstall in a computer without an existing installation.
1639 | Argument in command line is invalid.
3010 | Installation was completed successfully, but restart is required.

Cautions/Limitations

*About the folder structure necessary for execution of this tool

Please do not change the folder structure of this tool as the tool will not function outside of this structure.
Not only contents in [NSU3] folder but also all folders and files in the upper folder are necessary.

*About the folder structure of the setup package

Please do not change the folder structure created by this tool as the setup package will not function outside of this structure.

*About Administrator Account to be specified in [Allow execution by general users]

An error will occur if the setup package is executed specifying an Administrator Account without a password consisting of one or more characters.
Use an Administrator Account with a password specified.

*About setup packages created by selecting the [Allow execution by general users] check box

If a general user places setup package in his own desktop to execute it when the user account control is enabled for his OS (Windows Vista® and above), an error may occur.
When this happens, execute the tool again after allowing "Read & Execute" for the Users group by the security settings of the folder where setup package is placed.
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5 Unique functions and cautions/limitations of the utility

General

* About this utility

This scan driver is used to import scanned images stored in the folder of the scanner to TWAIN interface-compatible applications operating in a Windows environment.
Select [FX Network Scanner 3 TWAIN] as the TWAIN data source.
The Stored File Manager 3 is a folder utility that accesses the folder periodically and sends a notification when a new file is received.

* When the scan driver and Stored File Manager 3 are used concurrently

The scan driver and Stored File Manager 3 cannot be used concurrently on the same computer. Also, multiple scan drivers and Stored File Manager 3 cannot be used at the same time.

* About pages when transmission is disconnected during importing

If transmission between the multi-function machine is disconnected when importing a file that is stored in the folder, the imported page may not be displayed correctly.

* Authentication of User ID

Authentication is required for authentication-enabled scanner device.
If you enter a User ID with no passcode in the authentication dialog, you may not be able to connect to the folder even if you enter a correct User ID. As the password is not set in the authentication information that is managed by Login to Local Accounts, set a passcode with more than 1 character and access again.

Specify Scanner screen

* About the display for scanner device list

** If the display for scanner device list is slow, perform steps 1 to 5 below.
** If there is a router between the scanner device and client computer, perform steps 1 to 4 below.
** If you want to change the scanner device names displayed on the scanner device list, perform steps 1 to 4 below.

1. Activate the scan driver (Stored File Manager 3).
2. Click the [Serch / Display Settings] button in the Specify Scanner dialog.
3. Select the [Display registered scanners] check box in [Scanner registration].
4. Select the [Add] button and enter the IP address or FQDN and an optional scanner name of the scanner to be used.
5. At [Scanners for Searching], select [No Search (Display Only Registerd Scanners)]

When the IP address or FQDN of a device incompatible with this utility is registered or when a scanner is not powered up, the device will still be displayed. However, if this scanner device is selected, an error message will appear.
When this happens, please make sure that the IP address or FQDN is correct and the scanner device is powered up.
If the registered device exists on the local network and [Display Registerd Scanner] is selected, the registered device name will appear.

Common screens

* The following characters cannot be used in the path name for [Temporary Save in], [Save in] and [Folder Naming].

\ / : * ? " < > |

* On the maximum path length for "Save in"

The maximum path length that can be specified is 113byte including "c:\".

* Text Used for File Name or Location

If text which cannot be displayed using Windows are included in the File name or location, they will not be displayed correctly in the File Name or Location of the network scanner dialog box.Text that cannot be displayed correctly will be changed to "_".
If the text cannot be changed, the file name and location will not be added to the folder.

* On the notification feature by animation for new files

In the default setting of Windows(R) 7 / Windows(R) 8, the feature to notify by animation when new files are located does not function.
To enable this feature, select [Never combine] on [Taskbar buttons] under [Taskbar and Start Menu Properties] of Windows(R) 7 / Windows(R) 8.
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6 Cautions / Limitations on Terminal Services/Remote Desktop Services and Citrix Presentation ServerTM / Citrix XenAppTM

Required system configuration

This driver operates properly with the following combinations of server and client environments.
(Make sure that configurations such as the clock speed of the CPU and memory match the recommended system configuration of the operating system.)

* Terminal Services/Remote Desktop Services

<Server environment>
- Terminal Services works on Microsoft® Windows® 2000 Server.
- Terminal Services works on Microsoft® Windows Server® 2003.
- Terminal Services works on Microsoft® Windows Server® 2008.
- Remote Desktop Services operates on Microsoft® Windows Server® 2008 R2.
- Remote Desktop Services operates on Microsoft® Windows Server® 2012.
<Client environment>
- Terminal Services/Remote Desktop Services Client must be installed on Microsoft® Windows® 95/98/Me/2000/XP/7/8, Windows NT® 4.0, or Windows Vista®.

* Citrix Presentation ServerTM / Citrix XenAppTM

<Server environment>
The following program operates on Microsoft® Windows Server® 2008 R2.
- Citrix XenAppTM 6.5
- Citrix XenAppTM 6.0
The following works on Microsoft® Windows Server® 2008.
- Citrix XenAppTM 5.0
The following works on Microsoft® Windows Server® 2003.
- Citrix Presentation ServerTM 4.0
- Citrix Presentation ServerTM 4.5
- Citrix XenAppTM 5.0
The following works on Microsoft® Windows® 2000 Server.
- Citrix Presentation ServerTM 4.0
<Client environment>
- ICA® Client must be installed on Microsoft® Windows® 95/98/Me/2000/XP/7, Windows NT® 4.0, or Windows Vista®.

* For customers using Citrix XenAppTM 6.5

The settings below are required to use the TWAIN driver.
You need the XenAppTM administrative right to make the settings.

1. Go to [Management Consoles] of XenAppTM on the server and start [Citrix AppCenter].
2. From the tree of [Citrix AppCenter], select [Citrix Resources], [XenApp] and then [Policies].
3. Select [Unfiltered] on the [User] tab and go to the [Settings] tab.
4. On the [Settings] tab, select [Categories], [ICA] and then [TWAIN devices].
5. Select [Add] of [Client TWAIN device redirection] and set to [Prohibited].

* For customers using Citrix XenAppTM 6.0 The settings below are required to use the TWAIN driver.
You need the XenAppTM administrative right to make the settings.

1. Go to [Management Consoles] of XenAppTM on the server and start [Citrix Delivery Services Console].
2. From the tree of [Citrix Delivery Services Console], select [Citrix Resources], [XenApp] and then [Policies].
3. Select [Unfiltered] on the [User] tab and go to the [Settings] tab.
4. On the [Settings] tab, select [Categories], [ICA] and then [TWAIN devices].
5. Select [Add] of [Client TWAIN device redirection] and set to [Prohibited].

* For customers using Citrix Presentation ServerTM4.0 and above, as well as Citrix XenAppTM 5.0

The following settings must be set in order to use the TWAIN driver.
Administrator rights of the Presentation ServerTM (XenAppTM) is required to specify the settings.

1. Open [Presentation Server Console] of Presentation ServerTM (XenAppTM) on the server and create [Policy].
2. Under [Policy] properties, open [Client Devices] > [Resources] > [Other].
3. Set [Configure TWAIN redirection] to [Enabled].
4. Select [Do not allow TWAIN redirection].
5. Right click on the specified policy and open [Apply this policy to...]. Specify the setting such that the policy is applied to all clients who want to use this driver.

Installation

- By installing it on a server allows you to use it on the client.
It is not necessary to install it to the client.
- Install or uninstall from the Control Panel of the Windows server.
If you want to uninstall from the ICA (or Terminal Service/Remote Desktop Services) client, execute the Change User command from Command Prompt and switch the execution mode to the Install (Global) mode.
(Refer to Microsoft Corporation's technical information 834870.)

Cautions/Limitations

* Number of simultaneous users

The number of users available at the same time depends on the MetaFrame (or Terminal Service/Remote Desktop Services) server resource.
If multiple users are accessing the same device at the same time, it will be restricted by the maximum number of simultaneous connections of the device.

* Logging in to the same account

This utility may not operate properly for specific Terminal Server (or MetaFrame) or Terminal Service/Remote Desktop Services if the same user account has been logged in to from multiple computers. Be sure to login with different accounts.

* Usage Limitations

When using the utility from ICA (or Terminal Services/Remote Desktop Services) client, a "Access Confirm" dialog will be displayed if the user does not have the Global Object creation rights. In this case, execute the following measures.
You need to have the Administrator rights to perform this setting.
** Measures
Open [Start] > [Programs] > [Management Tool] > [Local Security Policy], add a group or user that uses Terminal Services to the [Create Global Object] item in the [Security Settings]\[Local Policy]\[Assign User Rights] tree.

* TWAIN Feature

TWAIN feature may not be available for some application software.
In case that TWAIN feature is unavailable, contact each application software manufacturer.

* For customers using Windows Server® 2008 / Windows Server® 2008 R2 / Windows Server® 2012

When you want to use Network Scanner Utility 2 in Terminal Services/Remote Desktop Services of Windows Server® 2008 / Windows Server® 2008 R2 / Windows Server® 2012, install it from [Install Application on Terminal Server] or [Install Application on Remote Desktop Server] from the Control Panel of the server.
If you install Network Scanner Utility 2 by other method, the following error may occur when it is connected to the target product: "The TWAIN interface cannot be used".
The target product of Network Scanner Utility 2 is a device where an icon is not displayed before its name on the device list screen.
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7 Cautions/Limitations on accessibility

- The bold frame indicating the correct focus may not be displayed for the control with the correct focus. The read software will still perform reading.
- The focus may be shifted for controls that cannot be changed when using a TAB key.
- The default settings of the [Animation Display When Importing] for the scan driver depends on whether the screen reader is activated when installing this utility. The animation will not be displayed if the screen reader is activated and vice versa. However, as the diagnosis may not be correct depending on the environment used, you can change the animation display settings manually at the [Display Animation When Importing] at the scan driver settings screen if desired.

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8 Cautions/Limitations in the application of this scan driver

This section describes the cautions and limitations for individual applications that are identified.

All applications

- For applications with gradient correction function, the orientation of the imported file will be rotated and the display may be tilted. This problem can be avoided if you do not select gradient correction in the application.
Read the application manual on the method of setting gradient correction.

Fuji Xerox Co., Ltd.

* DocuWorks Ver. 6

When images exceeding the size limit specified in DocuWorks are scanned, an error will occur. For details, please refer to the DocuWorks Help.
When scanning a long document, the width of the file will determine the standard paper size to be used. Thus the long document will be divided equally based on the standard paper size and become a multi-page file.
If "Fit to Standard Size Paper" is selected, the unintended paper size may be selected. When this happens, change the settings at DocuWorks Desk according to your needs.
For example, when the scanner reads an A4 size document as Letter.
In this case, configure the following settings at the DocuWorks Desk.

1. Select Option... from File of the DocuWorks Desk.
2. Click the "Scan and Import" tab.
3. Check the box next to "Fit to Imported Image".

If the paper size of an imported document is greater than A3 size, configure the following settings at the DocuWorks Desk to reduce it to A3 size.

1. Select Option... from File of the DocuWorks Desk.
2. Click the "Scan and Import" tab.
3. Check the box next to "If scanned image exceeds A3 size, fit it into A3.".

If document with width or length exceeding 500mm is scanned, the area that has exceeded 500mm will not be displayed. For sizes such as A0, if both the width and height of the original document exceed 500mm, the dimension that will be displayed is 500mm x 500mm.
If the size of the original document exceeds the dimension of A3 size, follow the steps below.

1. File (F) > DocuWorks Desk Options (O)
2. Select "Scan and Import" tab.
3. Select "If scanned image exceeds A3 size, fit into A3 (M)".

Adobe Systems, Inc.

* Adobe® Acrobat®

- If documents of [Store Fax - Local Folder] or [File for Secure Polling] are retrieved, an error may occur.
In such case, retrieve them as a TIFF file by Stored File Manager 3 first, and then open it with Acrobat.

- If you are using scan presets in Adobe Acrobat 8.0 and above, or if [Hide Scanner's Native Interface] is selected for custom scan, images cannot be scanned.
For custom scan, select [Show Scanner's Native Interface] from [User Interface] in Scanner Options to scan images.

* Adobe® Acrobat® 6.0

- Multiple pages (documents) cannot be imported in a batch.
Open the dialog box using the [View] button in the scan driver, then select [Page Display Mode] for [Display Mode] and import one page at a time.
- [Set to Often-Used Folders] feature is enabled automatically.
To change the scanner device or folder, press the [Select Scanner Screen] or [Select Folder Screen] button to go to the screen which shows a list of scanner devices.

* Adobe® Acrobat® 7.0

- Continuous importing cannot be performed if the document consists of both monochrome and color pages; a message will appear.
When the message appears, press [OK] to return to the [Acrobat Scan] screen. Press [Next] on this screen to go to the main screen showing the folder that was opened previously.
To import the next page, specify the document that has been stopped (icon indicates that import is in progress) and scan. Importing will resume from the next page.
- [Set to Often-Used Folders] feature is enabled automatically.
To change the scanner device or folder, press the [Select Scanner Screen] or [Select Folder Screen] button to go to the screen which shows a list of scanner devices.
- Do not use the OCR function.
Select [File] > [Create PDF] > [From Scanner...], then deselect the [Recognize Text Using OCR] check box on the [From Scanner...] screen. If scanning is performed with the [Recognize Text using OCR] check box selected, the document may not be scanned correctly.

Microsoft Corporation

* Word 2003 / Excel 2003 / PowerPoint 2003 / Publisher 2003 / FrontPage 2003

- Missing pages or document loss may occur when importing with the [File Display Mode] option. Therefore, it is necessary to import using [Page Display Mode].
- When importing images with Word 2003 / Excel 2003, changes such as those in the image size, rotation and color may occur. Import the images in TIFF or JPEG format via Stored File Manager 3 and paste them onto Word or Excel.

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9 Revisions in this software version

Ver. 1.9.9

- Added support for extended authentication function of multi-function machine.
- Fixed the problem that Autosave in Mailbox Viewer 3 may not continue if an error occurs during the process.

Ver. 1.9.6

- Added support for Microsoft® Windwos® 8 and Microsoft® Windows Server® 2012.

Ver. 1.9.4

- Added support for new scanner models.

Ver. 1.9.0

- Fixed the bug that may occur when loading DLL by the TWAIN driver.
- Added support for new scanner models.

Ver. 1.8.6

- Added support for new scanner models.

Ver. 1.8.3

- Added support for new scanner models.

Ver. 1.7.6

- Fixed the problems of the TWAIN driver where contents from page 2 were not scanned and scanned files were not deleted.
- Added support for new scanner models.

Ver. 1.7.3

- You can communicate with Scanner device even if Microsoft® Internet Explorer is set to [off-line operation].
- Added support for new scanner models.

Ver. 1.7.0

- Added support for Microsoft® Windwos® 7 and Microsoft® Windows Server® 2008 R2.
- Added support for new scanner models.

Ver. 1.6.0

- Enabled users to select File format and Compression format by their selecting [Save File for Each Page].
- Added support for new scanner models.

Ver. 1.5.1

- Added support for new scanner models.

Ver. 1.4.5

- Fixed the problem, which is caused when the same folder is specified as [Save in] by more than one Stored File Manager 3.

Ver. 1.2.2

- Added support for new scanner models.

Ver. 1.2.0

- Added support for Microsoft® Windows Server® 2008.

Ver. 1.1.0

- First release
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> Adobe, Acrobat are registered trademarks or trademarks of Adobe Systems Incorporated and its subsidiaries in each country.
> Intel, i486 and Pentium are registered trademark of Intel Corporation of America.
> Microsoft, Windows, Windows NT, Windows Server and Windows Vista are registered trademarks of Microsoft Corporation of America and its subsidiaries in each country.
> Xerox, Able and DocuWorks are registered trademarks of Fuji Xerox.
> Citrix, MetaFrame, ICA, Citrix Presentation Server, and Citrix XenApp are the trademarks or registered trademarks of Citrix Systems, Inc. of America and other countries.
> All other product/company names are registered trademarks or trademarks of the respective companies.

Contents | Prerequisites | Compatible H/W models | Installation
Setup Customization Tool | Unique functions and cautions/limitations of the utility
Cautions / Limitations on Terminal Services/Remote Desktop Services and Citrix Presentation ServerTM / Citrix XenAppTM
Cautions/Limitations on accessibility | Cautions/Limitations in the application of this scan driver
Revisions in this software version